It will ask you to choose between upgrading an existing version and installing a new version.
Uninstall and reinstall AOL Desktop Gold - Review our help article to uninstall and reinstall AOL Desktop Gold.Install AOL Desktop on your desktop computer, log in with your AOL account, and then use the application to chat with other people, to send and manage your emails, and to browse the web – access any webpage you want, check out the current weather conditions, read up on the latest news, and so on.ĪOL Desktop is available for Microsoft’s Windows operating system.ĪOL Desktop is available for Apple’s Mac OS X as well.ĪOL Desktop works with the free AOL service and with all AOL Advantage plans.Ī setup wizard will help you install AOL Desktop on your Windows PC. If the problems persist, refer to the solution below.ģ. If you see your contacts here, sign out of AOL Desktop Gold and sign back in. Once signed in, check your Favorite Places. Check the Webmail - If your internet connection works as intended, sign in with your username and password. If you're still unable to connect, please contact your broadband provider for assistance.Ģ. Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you have issues accessing websites, then you may have an issue with your broadband connection.
If you're able to access the websites, you're connected to the internet. Check connectivity - Check that you're connected to the internet with your broadband connection by trying to access a few websites. If you're unable to see your Favorites, check your connectivity, webmail, or reinstall AOL Desktop Gold.ġ.
This means that your Favorites automatically go with you to any AOL Desktop client you use. Your Favorite Places are automatically synchronized between your AOL Desktop client and the AOL servers.
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